Level: Entry-level
Trainer: Mariam Gogia
Start Date: February 9, 2025
Schedule: Mondays & Thursdays at 19:30
Duration: 12 sessions (2 hours each)
Location: Online, with 3 in-person sessions @Stamba, Dblock
Price: 1300 GEL
Training Objectives
1. Understand the structure and dynamics of the payments ecosystem
2. Gain practical knowledge of card issuing, acquiring, and payment network operations
3. Explore the roles and responsibilities of issuers, acquirers, schemes, merchants, and processors
4. Understand the economics of payments including interchange, fees, and cost structures
Target Audience
– Entry-level professionals in fintech, banks, or PSPs
– Individuals transitioning into the payments industry with limited prior experience
– Product managers, customer support teams, operations staff, or junior compliance analysts
Program Outline
Session 1: Introduction to the Payments
– Evolution from cash to digital payments
– Key terminology and industry overview
– Types of payment methods
Session 2: Payments Ecosystem & Stakeholders
– Roles of cardholder, issuer, acquirer, merchant, network, processor, and gateway
– PSPs, ISOs, aggregators – who does what?
– Example flows for POS and e-commerce
Session 3: Card Issuing & Acquiring Basics
– Issuer and acquirer responsibilities
– Card types, BINs, PANs, CVV
– Merchant onboarding, POS & e-commerce setup
– Basics of Card Cryptography
Session 4: Payment Networks & Transaction Flow
– Visa, Mastercard, Amex, and local networks
– Transaction lifecycle from tap to settlement
– Switches and processors explained
Session 5: Interchange, Fees & Payment Economics
– What is interchange and how it’s calculated
– Merchant Discount Rate (MDR)
– Cost structures and revenue models
Session 6: Intermediate Test & Workshop
– Mid-course knowledge check (test)
– Group workshop: Elements of a Successful Card Launch Program
– Review and discussion
Session 7: Mobile Wallets: Apple Pay & Google Pay
– Wallet setup and device provisioning
– NFC and biometric security
– Fraud & Risk Management in Digital Wallets
Session 8: Tokenization & 3D Secure Authentication
– PAN vs token
– 3DS 1 vs 2.0
– IoT (Internet of Things) payments
Session 9: Regulatory Frameworks & Compliance
– Introduction to Regulatory Ecosystem
– Key Global Frameworks & Standards: PSD2, PCI DSS, GDPR, FATF Recommendations
– Key compliance obligations
Session 10: Fraud Management & Dispute Handling
– Common types of fraud
– Detection tools and metrics
– Dispute lifecycle and chargeback responsibilities
Session 11: Future of Payments
– Emerging Trends in Payments
– AI in Payments
– Digital Currencies
Session 12: Final Test & Workshop
– Final knowledge check (test)
– Group workshop: Design a payment solution
– Q&A and course wrap-up